Purpose of the Product
To provide a service desk interface for similar domain actors to join a club, to contract software and professional services, to raise issues with contracted services, and to collaborate to share common costs of service development.
Desire for Service Orientation
The work of using and investing in domain-specific software services is critical to the effectivity of any organisation. It is important to establish a clear and consistent process by which any service can be discovered, contracted, and developed.
Scope of the Work
The work of hosting a software club includes the following stories.
- Gather members of software club
- Qualify proposals of software club
- Evaluate proposals of software club
- Distribute prospectus with proposals of software club
- Decide contributions for proposals of software club
- Contribute resources for proposals of software club
- Do work for proposals of software club
- Report results and celebrate success
- Review software club and regroup club host team
- Join software club
- Contract software service
- Raise issue with contracted service
- Contact professional service
- Develop specification of service
- Develop service level agreement
- Resolve issue with contracted service
The tutorial on the Documentation page describes how to use the Club system.
Scope of the System
The Club system provides features which satisfy the following requirements.
- The system shall CRUDL club.
- The system shall CRUDL member.
- The system shall CRUDL proposal.
- The system shall CRUDL contribution.
- The system shall CRUDL asset.
- The system shall CRUDL issue.
- The system shall CRUDL service specification.
- The system shall CRUDL service level agreement.
(CRUDL means "create, read, update, delete, and list".)